New Delhi , January 18, 2012: eTechies.in (www.eTechies.in), India’s first organized “Door-step, Online and phone” technical support & repair service for Desktops, Laptops, Printers and other digital devices, today announced $2 million Series A investment by Inventus Capital Partners. The service offers “on-call and subscription” based technology support for Consumers and Small Businesses.
“A service platform unavailable to Indian consumers & SMBs till now, eTechies.in provides instant support at the door step or remote over the internet with capabilities to service, support, and repair computing devices like PCs, MACs, Servers, Printers, Routers, iPads, etc.” said Rohit Chaudhary, Co-Founder & CEO, eTechies.in. “While the Consumers & SMBs so far had to rely upon the disorganized service providers offering limited tech support & without the surety of timely professional services and accurate resolution to problems; eTechies.in offers cost effective professional full suite of end-to-end service, support and repair. For SMBs, where manpower cost is a major hindrance towards setting-up efficient internal IT teams, eTechies.in steps-in to provide holistic and customized IT solutions and support. With certified trained engineers, eTechies.in attends to and helps resolve problems within stipulated enterprise class SLAs, never before experienced.”
“Key to our business model has been a passionate drive and commitment to offer the consumers & small businesses with best of the breed technical solutions, with a maniacal focus on meeting their needs around „quality and velocity‟ of our service delivery model. The Investment from Inventus, a leading firm with a proven track-record in promoting the entrepreneurial eco-system, will further enable us to rapidly grow the service boundaries, add the right technology and attract the best talent to realize our goals. In particular, we are sure to leverage Kanwal Rekhi's legendary experience and mentoring approach, to help us scale new heights”.
John Dougery and Parag Dhol of Inventus Capital will join the eTechies‟ board. Parag Dhol from Inventus added, "Rohit, Siddharth and Samarth are a team with considerable expertise in the domain and have worked alongside each other for multiple years. We look forward to working closely with the team to create a pan-India branded service/repair company for the underserved consumer/SMB segment”.
About eTechies.in
eTechies.in (www.eTechies.in), an organized, professional and affordable Door-step/Online PC &MAC technical support/ repair service dedicated to resolving all the Consumers‟ (& Small Business) technology challenges, is a premium service offering from LemonLearn eServices Pvt. Ltd. Founded in 2010, by professionals with an over half a century of corporate experience, contributing to some of the most successful operational executions for Dell, MicroSoft, AOL, among others. One thing is instantly clear; there is an overwhelming need for introducing a secure, blended service delivery model into traditional brick and mortar domestic business domain, to optimize costs & offer premium quality to where it is most required; the end-user.
About Inventus Capital Partners
Inventus Capital Partners is a US-India venture firm managed by successful entrepreneurs and industry operating veterans who have guided and financed nearly 100 entrepreneurs with operations in India and/or Silicon Valley. Inventus backs entrepreneurs first and foremost. The companies financed by the Inventus managers over their careers have achieved nearly three dozen successful IPOs or mergers, to date, resulting in the creation of over $30 billion in aggregate wealth and market value for the company founders and shareholders.
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