New Delhi, 30th January, 2012: eTechies.in (www.eTechies.in), India’s first organized “Door-step, Online and phone” technical support & repair service for Desktops, Laptops, Printers and other digital devices, introduced its toll free number for providing support to customers. This number is operative from 9 AM to 9 PM, 7 days a week, and 365 days a year.
The National Toll Free number is 1-800-102-3311. Remote support is provided to all the customers’ pan-India, be it a software glitch, mail problem or a hardware repair. Operative Field based Technical Repair Services are available for Delhi, Gurgaon, Noida, Greater Noida, Faridabad, Manesar and Ghaziabad.
eTechies has revived its service initiatives to facilitate better support for the customers. Apart from handling queries, the helpdesk provides technical help Door-step, Online or phone depending on the nature of the query. Any technical issues brought up are directed to the Technical support team and followed up until their concerns are resolved completely.
“If your digital device (PC/MAC, printer, server, routers, smartphones like iPhone/iPads etc.) gets damaged, you have very little avenues to get the same fixed/repaired with an absolute “peace of mind”. eTechies provide services keeping in mind the timeline, resolution, convenience and counter-party credibility. Our toll free number makes us easily and equally approachable, so be it a house wife or a kid, barring their knowledge about the query, prompt services can be offered with just a call.” Commented Mr. Rohit Chaudhary, Co-Founder and CEO, eTechies.in.
All end user leads received on the Toll Free No. are aligned with the distributor and followed up for closure, and close looped with the end customer. Any future call backs and follow ups are recorded to make sure that no customer is left unattended. All phone calls received after 9 PM are called back and attended the next day. Technicians can be sent for service at home across Delhi and NCR once the query is been received.
About eTechies.in
eTechies.in (www.eTechies.in), an organized, professional and affordable Door-step/Online PC &MAC technical support/ repair service dedicated to resolving all the Consumers‟ (& Small Business) technology challenges, is a premium service offering from LemonLearn eServices Pvt. Ltd. Founded in 2010, by professionals with an over half a century of corporate experience, contributing to some of the most successful operational executions for Dell, MicroSoft, AOL, among others. One thing is instantly clear; there is an overwhelming need for introducing a secure, blended service delivery model into traditional brick and mortar domestic business domain, to optimize costs & offer premium quality to where it is most required; the end-user.
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