Monday, 14 November 2011

Apple Replacing Early iPod Nanos Due to Battery Overheat


iPod nono.
Apple is replacing some first generation iPod nanos following claims of faulty batteries. The company recently published a message on its support pages for iPod nano owners and detailed that the issue affects iPod nanos sold between September of 2005 and December of 2006. Cupertino says the problem has been traced to one of its suppliers, which produced defective batteries, and says the issue is more likely to cause a problem the older the battery gets.
Apple says no other iPod other than the first generation nano is affected. Users with affected iPod nanos can order a replacement iPod (for free, ofcourse) but it will mean sending your iPod to Apple and waiting six weeks for another unit. Anyone with a personalized iPod nano will get a non-personalized iPod back. Head on over to Apple to see if you're eligible for a replacement.
Check the full message from Apple below:
Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.
You may order a replacement unit via the web. Click here to begin.
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.
Identifying an iPod nano (1st gen):
  • It has a black or white plastic front and a silver metal back - later iPod nano models have a metal front and back. See images on this web page.
If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.
Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.

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